Waste Connections welcomes former Inland Waste Solution customers.
As of October 15, 2018, Waste Connections will be servicing residential subscription, commercial and roll-off customers.
Yes. They should go in your recycle cart.
Please place them at the curb with the arrows pointing toward the street (in the alley for alley pick-ups). Place the containers at least 3 feet apart.
All containers should be out by 6:00 AM.
Yes. Please place glass in your recycling cart. We cannot recycle broken glass.
No, however we can pick up most electronics with regular trash service for an extra charge or visit the EPA website for a list of organizations that can help.
Subscription residential recycling is picked up every other week. Commercial recycling pick-up schedules are determined at the time the customer establishes an account.
Yes. We take credit cards and there is no fee. We accept American Express, MasterCard and Visa at this time.
Please call us 24 hours in advance of your pick-up day. We can schedule an extra pick-up or a large item pick-up for an additional charge. There are item restrictions, including Hazardous Waste/Restricted Items.
We are open from 7:00 AM to 5:00 PM, Monday through Friday. Waste Connections of Tennessee in Memphis operates on Saturdays for commercial and construction/roll-off customers, but our offices are closed.
Please see our holiday schedule for holidays that may affect your pick-up.
Residential: If the holiday falls on or before your scheduled pick-up day (Monday through Friday), service will be delayed one day. Example: Thanksgiving Day - Thursday customers will be picked up on Friday, Friday customers will be picked up Saturday.
Commercial: Please contact customer service.
Residential customers are billed quarterly. Commercial customers are billed on a monthly basis.
Waste Connections continually strives to offer competitive rates, however, we reserve the right to increase prices when operating costs increase.
The fuel surcharge percentage changes with the market price. It covers operating costs-labor, supplies, insurance, energy, etc. The fuel surcharge is needed to pay for the vast increase in costs due to the higher cost of diesel fuel and other petroleum-based products.
The account must have the four-digit prefix. Ex: 6010-123456.
Your online account only reflects the payments that you have made online. It does not show any payments that you may have mailed to Waste Connections. We encourage you to call Customer Service at (901) 398-5400 to confirm the status of your account.
We ask that you allow 72 hours for your online payment to be transmitted to your Waste Connections account. If your account is in suspension and you are making a payment that may not post to your account before your scheduled trash pickup, please call our office with your confirmation number.